Return Policy and Cancellation
At TNA Board, we aim to provide flexible and understanding service to all our clients. Here’s what you need to know about our cancellation and return policies for both services and products:
Services
Cancellation Policy:
We know plans can change. If you need to cancel a service appointment, please notify us as soon as possible. This helps us offer the slot to other clients. There is no cancellation fee, but we appreciate advance notice so we can manage our schedule effectively. Thank you for choosing TNA Board for your beauty needs.
Products
Cancellation Policy:
Changed your mind? No problem. You can cancel your product order within 2 days of placing it. To cancel, simply contact us using the details on our website, and we will process your cancellation quickly.
Return & Refund Policy:
We want you to be fully satisfied with your purchase. If you’re not happy with your product, you can return it for a full refund within 21 days of delivery. Please make sure the items are unused, in original condition, and in their original packaging. To start a return, contact our customer service team — we’ll guide you through the process. Once we receive and check the returned items, we will refund your original payment method.
Your satisfaction is our priority. If you have any questions or need help, feel free to contact us anytime.